You and Your GP

On 19 August 2025, NHS England published You and Your General Practice (YYGP) to “help patients understand what to expect from their GP surgery and how to get the best from their GP team”.  Your Practice Charter

Welcome to Mount Farm Surgery

An NHS GP surgery based in the Moreton Hall area of Bury St Edmunds

Our friendly, efficient, and hard-working team of GPs, nurses and healthcare professionals take pride in offering the highest standards of patient-centred healthcare. The practice is based within a modern, clean, and well-equipped building, underpinned by the latest IT and communication systems such as text alerts and voice messaging technology, all designed to improve the efficiency of our patient care services.

A GP surgery is usually the first point of contact for general healthcare for NHS patients, calling upon an extensive knowledge of medical conditions to assess, diagnose, treat, and manage a health issue. Wherever possible we take the opportunity to prevent illness and not just treat it, promoting the best of health and well-being for all our patients.  We have a multi-disciplinary team of clinicians, and our reception team are trained to signpost patients to the most appropriate healthcare professional for their needs.  This may be an Emergency Care Practitioner, Physiotherapist, Health Care Assistant, Social Prescriber, Clinical Pharmacist, Nurse or Doctor.

Parking & drop off

Convenient free car parking is available in Lawson Place and in front of the Community Centre. The area directly in front of the main doors is for pick up and drop off only as this area is in constant use by emergency vehicles.  There is strictly NO PARKING for patients in the surgery car park or in the road outside the surgery – please use one of the local car parks when attending the surgery.

Urgent Medical Advice Outside of Surgery Hours

If you require urgent medical advice outside surgery hours, please telephone 111 or call 999 in an emergency. Alternatively, try the 111 Online service which is available 24 hours a day, 7 days a week.

Have we got your correct contact details?

Please take a moment to complete this short form to verify your contact details. It is especially important that we hold your current mobile telephone number on your record, and that you let us know if this number changes.

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CQC Quality Report

Date of inspection visit: 13th September 2016.

Current rating: GOOD

Read full report

Patient feedback is really important to us.  Please would you take 2 minutes to complete our 2025 Patient Survey by clicking the link below:

https://www.surveymonkey.com/r/DNRJMLG

Staff news

After 30 years of devoted service to our practice and the local community, Dr Claire Giles will be retiring at […]

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