Important patient notice – practice closure for staff training

Article Date: 21st August 2025

PRACTICE CLOSURE FOR STAFF TRAINING – From 12.00pm to 18:30pm on Thursday 4th September 2025, this practice will be closed for important clinical education and training purposes: Emergency cover will be provided, please telephone 111 to access these services:

All patients requiring on the day treatment may be directed to 111 in the first instance. It should not be necessary to advise patients to go to A&E directly, unless the patient feels it is for an emergency or life-threatening condition.

The following services will be provided:

· A telephone triage service for all patients

· Emergency on the day appointments at Drovers House, BSE and Unity, Haverhill

· Any clinically necessary home visits

Reception, admin, drivers and clinical staff at each of the bases below to cope with the patient’s requiring treatment:

Location Activity Hours

Haverhill Unity Healthcare, Greenfields Way Base/Home visiting 1200 – 1830

Drovers House, Bury St Edmunds Base/Home visiting 1200 – 1830

Repeat prescription requests will not be dealt with during these times so please ensure sufficient notice is given to enable your practice to provide these for you prior to practice closure dates.