We are easily accessible, being located in a residential area away from the busy town centre, yet close to the A14. There are 2 large public car parks adjacent to the surgery, both of which offer free parking for up to 3 hours.
We are a forward-thinking, innovative practice which continues to embrace new technologies, such as online appointment booking and prescription ordering, a free SMS service for appointment reminders and other important messages, a user-friendly website, social media feeds, and an online ‘Patient Participation Group’.
We offer pre-booked appointments with a doctor and nurse on Saturday mornings for increased patient convenience.
Prescriptions can be ordered online, by telephone, or in person, and take 2 working days to process.
We are one of the first practices in Bury St. Edmunds to offer the Electronic Prescription Service (EPS) – this is an NHS service that sends your prescription electronically to the pharmacy of your choice, without the need for you to collect a paper copy from us.
Our ‘on the day’ telephone triage service ensures those patients who need urgent advice, prescriptions, or appointments, can always be seen if necessary.
We have a friendly and professional practice team, who take great pride in offering high levels of patient care and service.