Lost Appointments:

In December 64 appointments were lost because patients booked them then did not keep the appointments. This is an appalling waste of appointments that other patients could have used. The Partners respectfully request that any patient intending not to keep a booked appointment cancels it in time to let us offer it to another patient. Please help us to meet the high demand for appointments by not letting them be wasted in this way. Thank you.

Repeat Prescriptions

greepillsPrescriptions will be ready for collection from 2pm two working days after ordering. This does not include weekends and bank holidays.

Prescription requests should be emailed to us using the email form accessed via the link above. Alternatively, they can be  handed in at reception, or posted, or faxed  to us (01284 716099).

If you want to collect your medication from a particular pharmacy please telephone them to arrange this - the pharmacy will then collect your prescription from us and have your medication ready for you to collect. telephone numbers of local pharmacies are listed at the bottom of this page for your convenience.

Prescriptions can be posted if requested. We do require you to enclose a stamped addressed envelope with your prescription request. Also, please note that we cannot be held responsible for prescriptions lost in the post. This is outside of our control.

In exceptional circumstances, telephone requests may be made between 11am – 1:00pm, and 2:00pm - 4:30pm. The direct line for this is 01284 705512. The prescription line is busy and can often be engaged for long periods. We are encouraging patients to only use this line if they find it difficult to get their requests to us by the methods outlined above so that this very busy line can be available for those who really need it.


 The Pharmacy

The pharmacy has now moved out into their new premises behind Tesco Express. We are not permitted to pass your prescriptions to any of the pharmacies. If you want a pharmacy to collect your prescription so you can collect your medication from them please telephone the pharmacy of your choice.

pharmacyDo not phone the surgery to request this service. If you are unable to get to the surgery a collection and delivery service can be provided by any of the pharmacies. They can be contacted on the numbers below.

  • Croasdales Mountpharm 01284 723061
  • Croasdales 01284 754700
  • Lloyds 01284 754164
  • Boots 01284 701516
  • Superdrug 01284 705245
  • Sainsbury 01284 724671
  • Asda 01284 733510
  • Tesco 01284 355447
 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website