Patient Participation Group

Dear Patient,

We have to established a Patient Reference Group, to enable us to obtain our patients views about or services in a stuctured and co-ordinated way. We would like to be able to find out the opinions of as many patients as possible, and are asking if patients would be willing to provide their email adresses so that we can contact you by email every now and then to ask you a question or two.

Are you interested in leaving your email address? Send a message via the "Become a Member of the PRG" tab.

Thank you for your assistance.

Yours sincerely,

Peter Knights

Business Partner

Dear Patient,

If you would like to become a member of our Patient reference Group, so that we can email you for your opinions on how we might be able to improve our services, please complete the contact details form via the link below, and email it back to us at admin@gp-d83038.nhs.uk

Thank You.

Patient Reference Group Member Contact Details

Thank you to all those patients who participated in our recent survey. Please follow the links below to see a copy of the survey report.

The Partners,

Mount Farm Surgery.

Patient Survey Report 2012

Local Patient Participation Report February 2013

Action Plan February 2013

Contact Us

Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use this form for complaints - these should always be directed to the Practice Manager

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Your Contact Details:
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About This Form

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Noticeboard

Lost Appointments:

In April 80 GP and 58 nurse appointments were lost because patients booked them then did not keep the appointments. This is equivalent to 6 clinical days. This is an appalling waste of appointments that other patients could have used. The Partners respectfully request that any patient intending not to keep a booked appointment cancels it in time to let us offer it to another patient. Please help us to meet the high demand for appointments by not letting them be wasted in this way. Thank you.

A&E West Suffolk Hospital

Our local A&E is currently being overwhelmed by patients with minor problems. Please help us to maintain A&E for those who really need it - patients with life threatening emergencies.

If you have a minor problem telephone the surgery during our normal hours, or the out of hours service when we are closed (111) Your problem will be assessed, and dealt with appropriately.

Thank you.

Further Information

Patient Reference Group