News:

UK Telecoms watchdog OFCOM has given the go-ahead for 111 to become the new three digit number for accessing non-emergency healthcare 24-hours a day. More information at:

 http://www.e-health-insider.co./news/5491/111_becomes_number_for_nhs_services

Breast Screening

Just to advise female patients reaching the age of 50 that the national breast screening program aims to call all patients for a mammogram before the age of 53. Patients therefore should not be alarmed or surprised if they do not hear from the screening service as soon as they reach 50 - they will be called before they reach 53 years.

Appointment Non-Attenders

In July patients failed to keep their booked appointments on 82 occasions without cancelling them in advance. We would be grateful if patients could always let us know in advance if they no longer need a booked appointments so that we can open the appointment up for other patients who need them. This is the equivalent of 3 GP days wasted. Help us to help you by co-operating with us in this regard. Thank you.

Clinics & Services
Travel Vaccinations
Patient Services

Patient Services

Patient services We are a small but friendly department within the surgery available to assist with all registration enquiries. We can provide you with all the information you need whether you are established in or planning relocation to our area.

We also provide the following additional services:-

  • Patient database and change of details which includes births, deaths and marriages
  • Patient records both incoming and outgoing
  • Patient recall/invite letters and any relating queries
  • Smear results, information and queries in conjunction with Suffolk Screening Services
  • Pathology test results (between the hours of 2pm & 5pm Monday to Friday)
  • Influenza recall/invite letters and any relating queries.

We can be contacted direct on 01284 716114 (or option 5 on the main surgery telephone number). The department operates a voice mail service which enables patients to leave their name and telephone number when our lines are engaged so please leave your details and a member of our team will get back to you as soon as possible.

In addition to this we can now be contacted via e-mail at patient.services@GP-D83038.nhs.uk and e-mails are checked daily Monday to Friday.