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Latest News

PracticeSurvey 2012

 

We are currently undertaking a practice survey which is your opportunity to tell us how well or not we are doing at providing our services.

 

Please help us by completing a questionnaire. We will take into account your views and responses to the questionnaire in developing our services, with a view to making constant improvements where we can.

 

Thank you.

 

Mount Farm Surgery

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Lost Appointments:

In April 80 GP and 58 nurse appointments were lost because patients booked them then did not keep the appointments. This is equivalent to 6 clinical days. This is an appalling waste of appointments that other patients could have used. The Partners respectfully request that any patient intending not to keep a booked appointment cancels it in time to let us offer it to another patient. Please help us to meet the high demand for appointments by not letting them be wasted in this way. Thank you.

 

A&E West Suffolk Hospital

 

Our local A&E is currently being overwhelmed by patients with minor problems. Please help us to maintain A&E for those who really need it - patients with life threatening emergencies.

 

If you have a minor problem telephone the surgery during our normal hours, or the out of hours service when we are closed (111) Your problem will be assessed, and dealt with appropriately.

 

Thank you.

 

 
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