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Contact Details

Useful Numbers:

Reception (make, cancel, or amend an appointment)    01284 769643 (option 3)

Administration (Insurance reports, general queries)       01284 716111

Patient Services (new patient registration queries)        01284 716114

Prescription line (between 9am- 1pm, 2pm - 5pm)        01284 705512

Secretaries (referral queries)                                       01284 716116

Practice Administrator                                               01284 716112

Practice Manager / Business Partner                          01284 716110

Address book Address

Lawson Place
Bury St Edmunds
Suffolk
IP32 7EW

Telephone Numbers Telephone Numbers

Telephone:
01284 769643
Fax:
01284 700833
Reception
01284 769643 Option 3
Admin/Test Results
01284 716111
Secretaries
01284 716116
Out of Hours:
0300 130 3066
Red buildingNHS Suffolk

Envelope and a pencil
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

Noticeboard

Lost Appointments:

In April 80 GP and 58 nurse appointments were lost because patients booked them then did not keep the appointments. This is equivalent to 6 clinical days. This is an appalling waste of appointments that other patients could have used. The Partners respectfully request that any patient intending not to keep a booked appointment cancels it in time to let us offer it to another patient. Please help us to meet the high demand for appointments by not letting them be wasted in this way. Thank you.

 

A&E West Suffolk Hospital

 

Our local A&E is currently being overwhelmed by patients with minor problems. Please help us to maintain A&E for those who really need it - patients with life threatening emergencies.

 

If you have a minor problem telephone the surgery during our normal hours, or the out of hours service when we are closed (111) Your problem will be assessed, and dealt with appropriately.

 

Thank you.

 

 
NHS ChoicesDepartment of HealthMy Surgery Website