Care Navigation

The practice has now introduced ‘Care Navigation’. When you telephone the practice to request an appointment, a trained member of staff will ask you the reason for the appointment. This is so that they can ensure you are seen by the most appropriate clinician, which may be a Minor Illness Nurse, an Emergency Care Practitioner, a Physiotherapist, or a GP. Please be assured that any information you provide will be treated with the strictest confidentiality.